Overview
Spa & Aesthetics Booking Specialist | Part-Time – Thursday & Friday
Home-Based | Training in Worcestershire | Spa Elite Celebrating 19 Years of Recruitment Excellence
Join the UK’s #1 Spa, Wellness, and Aesthetic Recruitment Agency!
This year, Spa Elite proudly celebrated 19 incredible years of connecting exceptional spa professionals with the most luxurious spas, hotels, and wellness destinations across the UK.
We are now seeking a Booking Specialist to join our friendly, award-winning team on a part-time basis (Thursday & Friday). There may also be opportunities to work additional days to cover holidays and busy periods.
If you are organised, proactive, pay attention to detail and love the buzz of matching people to opportunities, this could be your perfect fit!
About the Role
As a Booking Specialist, you will play an essential role in our Temp Agency Division, ensuring our clients always have the talented spa professionals they need.
Your mission? To keep our exclusive Spa Elite Booking App running smoothly by reviewing unfilled shifts, coordinating last-minute bookings, arranging accommodation when needed, and supporting our recruiters with back-up coverage for longer assignments, and generally supporting the team as and when required
You will be the friendly voice that brings everything together, supporting our therapists, keeping clients happy, and ensuring every shift is filled seamlessly.
Brief Overview of the Role
- Coordinating and confirming shift bookings
- Managing last-minute changes and cancellations with confidence and composure
- Building positive relationships with both therapists and clients — understanding their preferences and needs
- Maintaining accurate records using our internal CRM system
- Creating, posting, and managing job alerts across social media platforms (LinkedIn, Facebook, etc)
- Managing block-bookings and special project requirements
- Coordinating all accommodation requests with efficiency and attention to detail
- As you will be working as part of a team you will be required to support other team members as required throughout the day
What We Are Looking For
- Confident using PC skills (Word, Excel, CRM systems, mobile apps)
- Highly organised, able to multitask effectively and good attention to detail
- Excellent written and verbal communication
- Calm, capable and composed under pressure — you thrive on a challenge!
- Previous experience in recruitment, booking coordination, or spa/wellness operations is highly advantageous
- Warm, people-focused and committed to delivery exceptional customer service
- Able to provide a quiet, professional home workspace
- Enthusiasm, drive, and a can-do attitude!
- Access to a car is required as we hold team gatherings throughout the year. You will also be required to travel to the Worcestershire area for your initial training
Training & Support
- You will start with one week of comprehensive, hands-on training in Worcestershire
- If you are not local, accommodation will be provided during your training period
- Once you are home-based, you will have ongoing remote support and development from the General Manager and team
Package on Offer
- £12.50 per hour
- Monthly individual performance bonus
- 25% commission on advertising packages sold
- Monthly & quarterly team bonuses
- Private healthcare (after completion of your probation period)
- Company pension scheme
- 28 days annual leave (20 days + bank holidays)
- Your birthday off – to celebrate you!
- Home-based working with team support
- Computer equipment and mobile phone are provided
Join Our Award-Winning Team
If you love the spa and wellness world, have an eye for detail, and enjoy making people’s day run smoothly, we would love to hear from you!
Apply today and become part of Spa Elite’s 19-year success story, where passion, excellence, and innovation come together.
Apply today with your CV and start your journey with Spa Elite
Applicants MUST have the legal right to live and work in the UK