Front of House

Overview

Grey Wolfe now has an opening available for a Front of House to join the team within their incredible wellness space designed to recharge, restore, and reset.  A modern, mindful approach to skin health and well-being whilst looking from within with emotional honesty.

Guiding you to reconnect with your heart, body and soul and everything around you. Harmonising and aligning all three creates contagious good energy from deep within.

Our mission is to help you create healthy boundaries that support and protect your emotional well-being, time, and energy. Wellness to us is not just about feeling good, it’s about waking up each day with a positive attitude, caring for your body, doing things that make you happy and to always strive towards an optimal state of well-being.

Grey Wolfe is more than a visit it is one step closer to change – your self-care check-in.

Front of House is responsible for delivering exceptional results, by delivering an exceptional experience for all guests. The role covers administration duties, creating a positive welcoming space for our guests, taking bookings and enquires via telephone and email as well as striving and achieving company targets. You’ll act as the first point of contact for all customers contacting Grey Wolfe ensuring they are made to feel welcomed.

On Offer 

• £27,000 per annum – plus an attractive monthly bonus based on performance
• 20 days holiday + 8 bank holidays
• 30% discount on Oskia skin care products
• 40% discount on services for family and friends
• Pension
• Full-time – 40 hours a week

Requirements 

• Minimum 1/2 years spa experience preferred although all levels welcome to apply
• A positive, enthusiastic, and flexible individual with a can-do attitude
• A genuine interest and passion for wellness/well-being/holistic approach of all guests
• Confidently and comfortably aim and achieve targets
• You’ll be proficient in appointment management with an ability to multitask IT systems with complete accuracy
• 12 months experience in a Front of House role, within a spa is preferable but more than anything we value a good can-do attitude
• You’ll have a great understanding of legal best practice standards of data handling and storage
• PLEASE NOTE: You MUST already hold the right to live and work in the UK, Visas applications cannot be supported at this time. 

Brief Overview of Role and Main Responsibilities 

• Delivering a warm Grey Wolfe welcome to all guests
• Advising and upselling the best treatment for the guest’s needs
• Maintaining and organising the space
• Ensure exceptional familiarity with all retail products and treatments and recommend to clients
• Support the Spa Management team with any other ad-hoc duties
• Driving company targets

We look forward to receiving your application and discussing this great opportunity with you further

APPLY FOR YOUR NEXT CAREER MOVE | Simply apply via this advert

• PLEASE NOTE: You MUST already hold the right to live and work in the UK, Visas applications cannot be supported at this time.