|Company Name||Spa Elite Recruitment|
|Location||Cornwall, United Kingdom|
Spa / Hair Professionals
UK Spa / Hair Professionals Full Time
Award Winning and Unique Hotel & Spa
This Award winning and unique Hotel & Spa has amazing opportunities on offer for a truly passionate and dedicated Spa Therapists to work at this beautiful coastal location property.
Enjoy providing the best 5 Star service? then we would like to hear from you.
Qualifications & Skills Required:
- NVQ Level 2 & 3 Beauty qualification or equivalent
- Professional, knowledgeable and dedicated to delivering 5* experiences to both guests and day visitors to the Spa.
- This position would be perfect for qualified therapists or students wanting to enhance their experience of working in a 5* Spa.
- Ensure all customer queries are handled efficiently, effectively and successfully in order to maximise customer satisfaction.
- Maintain high standards of treatments and ensure exceptional levels of customer satisfaction at all times.
- Retain and encourage re-booking of clients
- Administer professional massage, body, facial and nail treatments to our guests
- Have a thorough knowledge of massage techniques and possess a general understanding of body and facial treatments and be except to train in their spas specific treatments.
- Excellent communication skills and be able to learn the product and service knowledge necessary to provide wellness solutions to meet the need of our guest
- Ensure all aspects of the guest spa journey is adhered to all times to include; greeting the guest, once in the treatment room, during the treatments and after conducting show arounds of Spa facilities as and when needed.
- Participate fully in all training & development activities developing your knowledge, skills and confidence to deliver a great guest experience/journey.
- £16,640 basic salary depending on experience
- Commission on retail sales
- Complimentary meals whilst on duty
- Free use of the gym and leisure facilities