Spa Therapist (E213-17)

Company Name Spa Elite
Location Stroud, United Kingdom
Category Spa / Hair Professionals
Job Type UK Spa / Hair Professionals Full Time

Description

Spa Therapists

Stunning Hotel & Spa

Wiltshire

We are now seeking exceptional Spa Therapists for our Client’s 5* Spa in Wiltshire. You will be responsible for delivering a 1st class guest experience from the minute they walk through the door to the moment they book in for their next treatment with you and depart relaxed and smiling.

Overview of the Role:

  • To deliver a high standard of specialist treatments and consultations to all spa guests
  • To take responsibility for keeping up to date with new retail and professional products and treatments.
  • To act as and to deliver the hostess role within the spa for spa guests, spa days and members
  • To take responsibility for ensuring high standards of professionalism, presentation, conduct and customer service are delivered at all times
  • To assist in keeping the spa and treatment rooms in a clean, hygienic, safe and in a well-maintained condition
  • To work with the spa team in fulfilling the needs of the business.
  • To have a working knowledge of spa days, membership and all services provided within the spa

Duties & Responsibilities:

  • You will be Responsible for providing a high standard of treatment and customer care
    To deliver to our hotel guests, Spa day guests and members a total passion and commitment to excellence
  • Using own initiative to personally take any action appropriate to deliver a first class service
  • To work as a part of a team in delivering a high standard of service, and other spa treatments to all spa guests
  • To assist in keeping the spa and treatment rooms in a clean, hygienic, safe and in a well-maintained condition
  • To assist in maintaining high levels of customer care and monitoring the hotel guests/members spa experience, helping to constantly improve the service that occurs from the time the hotel guest/member enters through to the time when the hotel guest/ member leaves
  • To act as and to assist in the delivery of the hostess role within the spa for spa guests
  • To explain the layout of the Spa to ensure they fully enjoy their stay and check any concerns over possible contra-indications based on their medical questionnaire
  • To assist in ensuring all retail displays are replenished, well presented, clean and changed frequently in accordance to a pre-planned promotions schedule
  • Ensure stock security at all times
  • To take responsibility for cleaning of treatment rooms and showers and the end of each day
  • To assist in deep cleaning of treatment rooms and therapists areas
  • To assist the Senior Therapist in the induction of all new therapists
  • Ensure health & safety requirements are maintained within the treatment area and all necessary reporting practices are followed in the event of accident, equipment maintenance or failure
  • To assist in the proper monitoring and efficient use of laundry requirements.
    Assist in PR functions, open evenings and special promotional activities as required

Core Skills Required:

  • To hold a recognised therapist certification and demonstrate a high level of competency in delivering spa treatments
  • To have had at least 2 years experience of delivering treatments to a high calibre clientele
  • To demonstrate the ability to work effectively in a team and independently.

What’s on offer:

  • £18,000 basic salary
  • Monthly bonus
  • Hotel & spa benefits
  • Great career opportunities

How to Apply;

Apply via this advert and forward your up to date CV to Spa Elite and feel free to call through to our offices to confirm your interest. Already Registered with Spa Elite then simply email us to confirm your interest.

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