Spa Receptionist (E182-17)

Company Name Spa Elite
Location Gloucestershire, United Kingdom
Category Spa / Hair Professionals
Job Type UK Spa / Hair Professionals Full Time


Spa Receptionist

Award Winning Cotswolds Spa


This beautiful luxury Spa has everything you would expect from a Cotswold Spa. Quiet, calm, beautifully designed with a focus on guest relaxation from the moment they walk through the doors.

The team prides themselves on ensuring every detail of the guests’ visit is taken care of. Put simply, the Spa and the team are exceptional and in joining this luxury Spa team you will become part of a friendly and hard working team.

You will be required to provide an efficient & friendly service to all clients of the Spa both telephone & face to face along with written correspondence. This position is shift work and involves working evenings and weekend’s dependent on rota. Shift patterns vary and will be as follows;

  • Early shift – 06:30 to 15:00
  • Late shift – 13:00 to 21:30

This is a full time role working 40 hours per week over 5 days.

Your key duties are;

  • Meet & greet all clients including members, day Spa guests, hotel guests & general Guest show arounds
  • Dealing with food and drinks service
  • Laundry duties
  • Carrying out Facility checks
  • Dealing with Telephone & e-mail bookings & enquiries of Treatments, Fitness Appointments & Day Spas
  • Processing & reconciliation of daily business
  • Responsible for the opening & closing of the Spa
  • Carries out any other reasonable tasks requested by Management Team to aid the smooth running of the Spa

Skills & qualities required for this role are;

  • Bright personality
  • Will be naturally smiley
  • Positive attitude
  • Good at meeting and greeting guests
  • Must be happy to work in a team
  • Previous customer facing experience
  • Excellent interpersonal skills
  • High standard of personal appearance
  • Strong I.T. skills
  • Pro-active approach to work duties
  • Confident manner
  • Sunny disposition
  • Good team player
  • •Must have own transport

Salary & Benefits Package;

  • £15,000 to £16.000 (dependant on experience)
  • Uniform provided,
  • Meal provided on duty
  • Commission on retail sales
  • Discount on product purchases
  • Discount on Treatments
  • Use of facilities on working days

HOW TO APPLY: Apply via this advert and forward your up to date CV to Spa Elite. If you are already registered with Spa Elite then simply email us to confirm your interest or give us a call

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