Front of House | Unique Brand | E250-19

Company Name Spa Elite Recruitment
Location London, United Kingdom
Category Spa / Hair Professionals
Job Type UK Spa / Hair Professionals Full Time


Front of House

Cutting Edge Facial Treatments

Central London

Our clients’ company is bringing something unique to the wellness industry offering bespoke facial treatments with results driven products, changing the way the world takes care of their face.

We are seeking experienced Front of House Hosts with exceptional people, service and sales skills.

Their Therapists perform unique Facials with the most advanced techniques and cutting edge products which help to enhance the performance of the treatment and provide outstanding aftercare results for the client.

If you have a love for Front of House and Guest relations and would like to join a fast-paced, fun and energetic work environment with long-term career potential and earning potential please contact Spa Elite Recruitment and express your interest in these fantastic opportunities.

A brief overview of your day….

• As Front of House host, you would manage the reception area, greet clients and be a great multi tasker.
• You will have a genuinely friendly manner coupled with exceptional professionalism and passion for client satisfaction.
• Take responsibility for the diary management system ensuring a smooth booking process for all clients.
• Support Therapists and other staff member’s day to day
• Create an excellent and unforgettable personal experience for clients
• Drive sales and service, recommend and upsell all services
• Manage client personal data adhering to company policy and compliance requirements.
• Build new guest relationships and focus on retention of clients and follow up service.
• Meet and exceed service and retail objectives

Expertise we are looking for….

• Previous experience in a Host or Front of House position in a similar environment
• Must have the ability to manage front of house within a fast faced environment
• Passion for delivering five-star service and exceptional guest service skills
• Retail experience and a passion for retail and commercial awareness
• Ability to work towards achieving targets and KIP’s
• Keen eye for detail ensuring that the guests receive an exceptional experience
• Experienced and familiar with booking systems, point of sale and diary management.

Exceptional Package on Offer:

• Starting Salary: £21,840
• Outstanding £25,500 OTE
• Commission on Retail
• Bonus quarterly paid pro rata of £500 if studio meets retail conversion expectation.
• Pension Scheme
• Gift vouchers, incentives and rewards
• Rolling rota, confirmed in advanced
• Continual training and development

APPLY TODAY VIA SPA ELITE: We are looking for passionate and dedicated professionals who will enjoy working as a dedicated Facial expert.

Send your up to date CV profile via this advert and feel free to call through to our offices to confirm your interest.

Already Registered with Spa Elite then simply email us to confirm your interest.

Spa Elite Recruitment | Premier Recruiters | Premier Clients | Premier Service
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