Spa Receptionist | E195-18

Company Name Spa Elite Recruitment
Location costwolds, United Kingdom
Category Spa / Hair Professionals
Job Type UK Spa / Hair Professionals Full Time

Description

Spa Receptionist
Stunning Hotel & Spa in the Cotswolds

(use of own transport to commute would be advantageous due to location of this Spa)

We are delighted to be working with our client on this recruitment drive. They currently have an amazing opportunity for dedicated Spa Receptionist to join their established Spa team at this stunning property.

A real passion for customer service is a must as many of the Spa guests are high profile clientele & VIPs. Our client is looking for someone that will welcome guests and assist in making their Spa experience a memorable one where they wish to return and relax in this stunning Spa environment time and time again.

Key Duties

  • To ensure that all guests receive a warm, memorable and personalised welcome, setting the scene for their Spa experience. You will be greeting guests in person and dealing with telephone calls and Spa bookings.
  • To ensure that guests needs are anticipated and that any requests are actioned.
  • The reception team support the Spa team assisting with budgetary and performance targets, through up-selling and promoting Spa services along with sales in their selected skincare and nail brands.
  • To complete administrative tasks accurately
  • Confirming reservations and taking payments
  • Strive to offer the best 5 star service so it leaves guests and members wanting to return to the Hotel and Spa.

Working Hours:

  • Full-time working according to the business involving five over seven days which will include weekends and bank holidays. A high degree of flexibility is required

Package Details:

  • Salary: £8.25 per hour | £17,160 Annual
  • Plus Tips
  • Commission on retail and treatments sold.
  • 40 Hour week and 2 shifts either being an early or a late

Exclusively at Spa Elite: Send your up to date CV profile via this advert and feel free to call through to our offices to confirm your interest.

Already Registered with Spa Elite then simply email us to confirm your interest.

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